Published On
1 week ago
Position
Full Time
Location
SAN FRANCISCO, CA

Pre-Sales Solution Consultant – Extended Warranties as a Service / Product Protection Technology

glenbornjobs Glenborn Corporation

Our client is modernizing the $100 billion-per-year extended warranty and protection plan industry using cutting-edge technology, and top-notch customer service. After a $260M Series C financing round, they are ready to continue to scale their organization and grow beyond their $1.6B valuation. Their API-first solution allows any merchant to offer extended warranties and protection plans, both online and offline, while also providing a merchant’s end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters.

The company is a venture-backed startup based in downtown San Francisco (and since COVID began, fully remote) that is led by founders who have previously had multiple successful exits.

Responsibilities:

  • Report directly to the Director of Solution Architecture.
  • Serve as a technical resource within pre-sales opportunities for Merchant prospects.
  • Perform software demonstrations and technology presentations.
  • Support Sales teams by mapping product solutions to business requirements.
  • Collaborate with Solution Architects and Solution Engineers.
  • Work with Product teams to share requirements and feedback from Merchant prospects.
  • Contribute to enablement efforts to ensure internal team growth of domain expertise.

Requirements:

  • 3-5 years experience in a technical software sales engineering or solution consulting role.
  • Experience working with Emerging Market and Mid-Market Merchant prospects.
  • Experience in demonstrating software capabilities and value to Merchant prospects.
  • Practical experience with the following: Javascript, HTML, CSS, RESTful Integrations.
  • Experience with any eCommerce platform (Shopify, Magento, BigCommerce, etc.)
  • Ability to perform in a high-energy environment with dynamic job responsibilities and priorities.
  • Excellent communication in articulating technical concepts and mapping business solutions.
  • Ability to take ownership of work products from end to end.

 

Nice to Haves:

  • Experience working with eCommerce platforms and ERP systems.
  • Ability to understand API integrations between eCommerce systems and other platforms (ERP, shipping, etc.)
  • Knowledge of integrating with Javascript SDKs.

 

Employee benefits:

  • Working with a great team from diverse backgrounds in a collaborative and supportive environment
  • Competitive salary based on experience, with full medical and dental & vision benefits
  • Stock in an early-stage startup growing quickly
  • Unlimited vacation policy
  • 401(k) with Financial Guidance from Morgan Stanley

 

To Apply:

Please fill out the form below or email your resume to welcome@glenborn.com